Privacy

GopherGeyser Privacy Policy

Effective Date:2/20/2024

This Privacy Policy describes how GopherGeyser (“Company”, “we”, “us”, or “our”) collects, uses, and discloses information about you (“User”, “you”) through our GopherGeyser hardware and software services (“Services”).

Information We Collect

  • Information You Provide: We collect information you provide directly to us when you purchase and set up the GopherGeyser system, including your name, email address, and physical address. This information is necessary for the provision of our Services, including customer support and warranty services.

  • Device Information: We collect information related to the GopherGeyser hardware you use, such as model and serial number, to provide support and warranty services.

  • Usage Data: Our Services transmit commands for routines and zone controls to your sprinkler controller via an MQTT server. We do not store or retain any of this data on our servers.

How We Use Your Information

  • To Provide and Maintain our Services: We use your information to perform our contract with you, to ensure the proper functioning of your GopherGeyser system, and to provide customer support.

  • To Improve our Services: We may use non-personally identifiable information to understand how our Services are used and to help us improve them.

How We Share Your Information

  • Not For Profit: We do not sell, rent, or otherwise share your personal information with third parties for profit.

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting the MQTT server. These service providers are bound by confidentiality agreements and are only permitted to use your information as specified by us.

  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of the Services or the public.

Your Privacy Rights

  • Access and Corrections: You have the right to request access to the personal information we hold about you and to ask for it to be corrected if it is inaccurate.

  • Deletion: You may also request the deletion of your personal information, subject to certain exceptions prescribed by law.

Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the “Effective Date” at the top.

Contact Us

If you have any questions about this Privacy Policy, please contact us at fun@gophergeyser.com.